CONTACT US
NEED SOME HELP?
Before sending a message, check out the frequently asked questions below. You’ll probably find your answer in a matter of seconds.
Phone: +1 (843) 555-7284
Email: support@aurelle-jewelry.com
If we miss your call, please leave a voicemail or send us an email and we’ll reply as soon as possible. We respond within 12 to 24 hours
Frequently Asked Questions
How can I reach you?
We are always here to help! Whether you have a question or just want to chat about our jewelry, we are available every day of the week.
My hours:
- Mon - Fri: 9:00 AM - 9:00 PM
- Sat - Sun: 9:00 AM - 6:00 PM
Email us at: support@aurelle-jewelry.com
How long do I have to return my order?
We offer a 30-day return policy. Simply contact us by e-mail and we will initiate the return process for you.
Is your jewelry durable? Will it tarnish?
Yes. Our jewelry is crafted with high-quality materials and is designed to last.
Our pieces are 100% waterproof and will never tarnish or lose their color, even with frequent water contact.
Which payment methods do you accept?
We accept American Express, Mastercard, Visa, Apple Pay, Google Pay, Shop Pay and PayPal.
Do you offer free shipping?
Yes, we offer FREE shipping across the country! Once your jewelry is on its way, we’ll send you a tracking number so you can follow its journey from our hands to yours.
We are always here to help! Whether you have a question or just want to chat about our jewelry, we are available every day of the week.
My hours:
- Mon - Fri: 9:00 AM - 9:00 PM
- Sat - Sun: 9:00 AM - 6:00 PM
Email us at: support@aurelle-jewelry.com
We offer a 30-day return policy. Simply contact us by e-mail and we will initiate the return process for you.
Yes. Our jewelry is crafted with high-quality materials and is designed to last.
Our pieces are 100% waterproof and will never tarnish or lose their color, even with frequent water contact.
We accept American Express, Mastercard, Visa, Apple Pay, Google Pay, Shop Pay and PayPal.
Yes, we offer FREE shipping across the country! Once your jewelry is on its way, we’ll send you a tracking number so you can follow its journey from our hands to yours.